Phone turns off by itself

This is a discussion on Phone turns off by itself within the Samsung Captivate Forum forums, part of the AT&T Android Phones by Model category; I do not understand this. My phone will turn itself off and I have to go through the start up screen to get things moving ...


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  1. 11-30-2011 10:15 AM #1
    luckymoose [OP]
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    Phone turns off by itself

    I do not understand this. My phone will turn itself off and I have to go through the start up screen to get things moving again. Unfortunately I can't receive calls when it does this and callers go straight to voice mail even thought the phone is sitting right in front of me. Any ideas on how to fix this? My grandson has the same phone and his doesn't do this.
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  3. 11-30-2011 07:31 PM #2
    Johnnie5000
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    Captivate issue. Random shutdowns.

    I    f none of the fixes in that thread work, call AT&T as they were replacing them back early this year over it if your IMEI number was in a specific range.
    Samsung SGH-I897 [Build 1007] - teamhacksung's ICS {Android 4.0.1}
    Asus TF101 [Build B70] - Revolver 3.9.5 {Android 3.2.1}
    HP Touchpad {WebOS 3.0.2 + CM 7.1 Alpha 3}
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  4. 12-06-2011 11:22 AM #3
    Dawn
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    i never recieved this issue but if your imei isnt in that range try reflashing your phone back to factory data but amke sure you have everything backed upto a sd card first that is important
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